Katie
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Activity overview
Latest activity by Katie-
Katie created an article,
How to apply to a brief?
Below is a guide on how you can apply to a campaign on the app (scroll down to see how to apply on the creator dashboard using a desktop!). 1. This is the homepage of the app where you can review a...
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Katie created an article,
TikTok One: Features and Creator Experience
TikTok has started its transition from TikTok Creator Marketplace (TTCM) to TikTok One (TTO). As Vamp is a TikTok partner, we've implemented minor changes to continue collecting content insights vi...
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Katie created an article,
Unable to issue an invoice upon brief completion
If you are an influencer that is new on the Vamp platform and part of a Lite brief, you will be unable to issue an invoice at the end of your work. We are currently working on a solution for this.
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Katie created an article,
Why does my Instagram or TikTok suddenly got disconnected from Vamp?
When this occurs, this means that your social account tokens got expired. Tokens do expire within 2-3 months and is something beyond Vamp's control. Tokens are like tickets that you get when you en...
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Katie created an article,
Push notifications in campaign chat not being delivered 23-September-2024 (Resolved)
Currently push notifications for human chat messages are not being delivered to creators. Push messages for Pandabot messages are still working as normal. We are investigating the cause and further...
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Katie created an article,
Meta Outage affecting Instagram's Branded Content functionality 16-September-2024 (Resolved)
For creators or brands who connected after 15-September, everything should work as normal for Paid Partnership label and boosting. Creators or brands who connected during before the said date will ...
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Katie created an article,
Meta Outage notification 16 September 2024 (Resolved)
We want to inform you that the Facebook connect/reconnect flow for both creators and brands is currently affected due to a recent change made by Meta over the weekend. This is causing users to see ...
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Katie created an article,
How to save your drafted video to your gallery before uploading to Vamp for review?
A. How to Download Instagram Stories to Your Gallery If you're having trouble downloading Instagram stories to your gallery, follow these troubleshooting steps: 1. Check Instagram Settings Sometime...
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Katie created an article,
How to Set Your TikTok Post to Dark Mode (Ads Only)
Creators can use the "Dark Mode" feature to make posts visible only as ads, which will hide the content from the For You feed, Account Profile, Follow Feed, Search Results, and Playlist. This f...
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Katie created an article,
How to Allow a Partner to Boost Your Content Using the Partnership Ad Code
Follow these steps to enable a partner to boost your Instagram content through the partnership ad code: Steps to Enable Partnership Ad Code: Open the Instagram app and select the Post, Story, or ...