In line with the terms and conditions, Vamp pays our creators within 30 days of completion of the campaign.
How do I know if I've 'completed the campaign'?
If you’re yet to be paid, you should first check each of the following conditions have been met
✅ All content assigned to you is complete. For example, if you were allocated 3 Instagram posts and 1 x TikTok video, have you posted all four to your channels?
✅ All invoices are submitted for the campaign. Our app generates an invoice, you just need to check the details and hit send.
✅ You've selected the "Get Paid" button in the app. You need to select the get paid button and select your payment method in the app before we can process your payment.
✅ You have uploaded high-definition content to the app.
✅ You have posted on time Did you keep to the agreed timeline and post on time?
✅ Your content is still live 90 days from posting each piece of content
✅ Your posts include all supplied #hashtags and @mentions. Did you check the brief carefully and ensure all requirements were met?
These terms are in place to give both our clients and creators a fair deal. We want to keep bringing you opportunities from the best brands in the business, so we work hard to make sure both our creators and brands are having the best possible experience.
Checked everything above but still have concerns? Please reach out via Zendesk to our friendly team who will be able to assist you.