Linking content in the Vamp app

The Vamp system is designed to automatically detect and match posts from your social media with the content you have uploaded for approval. However, to ensure that all content is linked correctly and processed more quickly, you can manually add the links to your social media posts through the Vamp app or desktop version.

How to Manually Add the Link to Your Content

Step 1: Find the Deliverable
Navigate to and open the deliverable in the Vamp app or on your desktop that you wish to link your social content to.

Step 2: Edit the Deliverable
Click on the option to "Add Links" or "Edit Links" for that particular deliverable.

Step 3: Copy Your Social Media Links
Copy the URL of the post you want to link from your social media account (see platform-specific instructions below).

Step 4: Add Your Social Links
Paste the URL into the corresponding link field in the Vamp app or desktop interface. After pasting the link, you should see a ‘Successful Save’ notification. Your deliverable will then display a “Confirming Match” status while Vamp’s system verifies that the uploaded link matches your social content. This process may take a few moments, so don’t be alarmed if you see this message while it’s being validated.

Platform-Specific Link Requirements

• Instagram

  • Posts and Reels: Only one link is required, and it can be copied from either a mobile device or desktop.
  • Stories with Multiple Frames: For Instagram Stories containing a series of frames (images or videos), you’ll need to add one link for each frame you uploaded to Vamp. You should see space to do this on the screen.

• TikTok

  • TikTok posts only require one link, and this must be copied from a desktop device.

• YouTube

  • YouTube videos require only one link, and it can be copied from either a mobile device or desktop.

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Troubleshooting Common Issues

If you're having trouble adding the link, you may encounter the following errors:

1. "Invalid tokens" error

   • Solution: Log out and log back into the Vamp app to reconnect your social account(s). For further details, check out this article about the cause of this error.

2. "Link has already been used" error

   • Solution:
     • Check how many content deliverables are assigned to you.
     • If only one deliverable is assigned, the modal should not include multiple link fields.
     • If there are duplicate links, please raise a support ticket via the chat widget at the bottom right corner of your page.

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Best Practices for Adding Links

• We recommend adding the social media links to your deliverables as soon as they go live on your platforms to help speed up the verification process.

By ensuring that links are correctly associated with your deliverables, you'll help Vamp process your content and payment faster and with fewer issues.